Authorized Dealer Network
Building a new relationship between customers and authorized dealers.
FCA Japan handles five Italian and U.S. brands (Alfa Romeo, Chrysler, Fiat, Jeep, Abarth) rich in individuality and appeal, and is engaged in efforts to make those five brands more familiar to even more customers in Japan for the purpose of further enriching Japan’s automotive culture. At the same time, we will also place emphasis on expanding our services and support of authorized dealers.
A training center has established for the dealer staff so that they can provide exceptional service to our customers who have purchased one of our brands and to also improve the skills of our mechanics. We also aim to will build a relationship of trust between our customers and dealers by reinforcing after-sales services for our customers.